Frequently asked questions

Frequently asked questions

1.How to purchase your product?
Contact our customer service and let them know what products you need. They will provide you with the latest prices and arrange for you.
2. What is the delivery time?
3-5 working days for general orders, 7-15 working days for bulk orders
3. What is the payment method?
We accept wire transfers
4. How long is your warranty period?
12 month warranty period. Each product enjoys lifelong technical services.
5.Can you sell spare parts?
If you use our product, we can sell spare parts.
6. How to control product quality?
Our company has passed ISO9001, ISO14001, ISO14501, CE, and ROHS audits. We attach great importance to quality control from the beginning to the end of production, and every product must undergo complete assembly and careful testing before packaging and transportation.
7.Why are some of your quotations higher than other suppliers?
There are many low-cost solar inverters that assemble substandard parts together, posing significant safety risks! For personal and property safety, please do not seek low prices and choose products with reliable quality.
8. Is the output voltage of our inverter stable?
Answer: Of course. Sine wave output, with high waveform stability and no interference.
9.Do you have your own factory?
Yes, the company was established in 2011. We are a professional manufacturer of inverter systems/mobile power supplies, and our factory is located in Shenzhen, Guangdong Province, China.
10. What are our strengths?
Years of factory work experience; Professional sales team and R&D team; Having high cost-effectiveness and high-quality products; Timely delivery; Sincere service.
Cell: The listed company produces brand new A-grade cells and core raw materials.
Control system: The protection board and inverter are independently developed, designed, and produced, with independent intellectual property rights.
Appearance: Exclusive exterior design, private mold mass production.
Safety guarantee: hot aerosol technology can effectively block Thermal runaway.

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